kkff Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is established by the entity operating the kkff platform (website: kkff.cam) and applies to all users in Bangladesh. When you visit the kkff website, create an account, or use any of our services, the terms of this Policy automatically apply to you.

kkff places the highest importance on your privacy. We believe you should have full control over your personal information. The main purpose of this Policy is to inform you what data we collect, why we collect it, and how we keep it secure.

This platform is strictly for individuals aged 21 and above. If you do not agree with this Policy, please refrain from using our services.

2. Information We Collect

kkff collects three types of information for various purposes.

2.1 Information You Provide Directly

Information you provide yourself during account registration and management:

• Full name and date of birth
• Valid email address
• ID card or national identity card details (for identity verification)
• Payment-related information (bKash, Nagad, Rocket, or bank account number)
• Password and security question answers

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device identifier
• Browser type and version
• Login and logout times (per Bangladesh Standard Time / BST, UTC+6)
• Your gaming activity history and transaction records
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive limited information about you from legitimate third-party organisations for identity verification or fraud prevention. This information is used solely to ensure the security of our platform.

3. Purposes of Using Your Information

kkff uses your information for the following legitimate purposes:

• Account management: To create and maintain your account and to process transactions.
• Identity verification: To complete the Know Your Customer (KYC) process in accordance with applicable laws.
• Payment processing: To ensure secure financial transactions via bKash, Nagad, Rocket, and bank transfer.
• Security and fraud prevention: To prevent cyberattacks, account hacking, and money laundering.
• Customer support: To assist you through 24/7 Bengali live chat.
• Responsible gaming: To monitor your gaming behaviour and identify and prevent problematic gaming.
• Platform improvement: To enhance the user experience and add new features.
• Legal obligations: To comply with relevant laws and regulations.

We never sell your personal information to third parties for marketing or advertising purposes.

4. Information Sharing and Third Parties

kkff shares your information with third parties only under strictly limited circumstances, as follows:

4.1 Payment Service Providers

Financial information necessary to complete transactions is shared with payment platforms such as bKash, Nagad, Rocket, and banks. These organisations follow their own privacy policies, and we share only the minimum information required with them.

4.2 Security and Verification Services

Limited information may be shared with specialist technology partners to detect fraud and maintain a secure environment.

4.3 Legal Requirements

Where disclosure of information is mandatory under Bangladeshi law or by order of a competent court, we will provide the relevant information to the appropriate authorities. In such cases, we will make every reasonable effort to notify you in advance.

4.4 Business Transfers

If there is any future change in ownership or operations of kkff, your information may be transferred to the successor entity, though the terms of this Policy will remain in force.

5. Cookies and Tracking Technologies

Cookies and similar technologies are used when you visit the kkff website. Cookies are small data files stored on your device that help improve the functionality of our platform and your experience.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, security verification, and remembering language preferences. Disabling these cookies will prevent the platform from functioning properly.

5.2 Analytics Cookies

These cookies help us understand how users interact with our site, allowing us to improve the platform. These cookies can be disabled.

5.3 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may prevent you from using some features of the platform.

6. Data Protection and Security Measures

kkff follows the highest industry standards to protect your information. Our security framework includes:

• SSL encryption: All data exchanged between you and our servers is protected by the highest-grade SSL/TLS encryption.
• Password encryption: Your password is never stored in plain text — only an encrypted hash is stored.
• Two-factor authentication: You have the option to enable two-factor authentication on your account.
• Regular security audits: Our systems are regularly tested by specialists.
• Restricted access: Only authorised staff can access your information, and they are bound by confidentiality agreements.
• Data backup: All data is backed up regularly and stored in a secure location.

Please be aware that no method on the internet is 100% secure. If there is any concern of a security breach, we will notify you immediately.

7. Data Retention Period

kkff retains your personal information only for as long as necessary:

• All information is retained for as long as your account remains active.
• Even after an account is closed, financial transaction records are retained for a minimum of five years to meet regulatory requirements.
• KYC documents are kept for a specified period in compliance with legal obligations.
• Information related to marketing preferences is deleted immediately upon withdrawal of your consent.

After the designated retention period has passed, the relevant data is securely and permanently deleted.

8. Your Rights

As a user of the kkff platform, you have the following rights:

8.1 Right of Access

You can find out at any time what information we hold about you. Upon request via live chat or email, we will provide you with a copy of your data.

8.2 Right to Rectification

If there is any inaccuracy in your information, you may request a correction. This can be done through account settings or via the support team.

8.3 Right to Erasure

You may request the closure of your account and the deletion of information that is not subject to legal obligations. However, financial transaction records may need to be retained for legal reasons.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the use of your information be restricted. Our support team will provide you with detailed assistance on this matter.

8.5 Right to Withdraw Consent

If you have given consent for any of our marketing communications, you may withdraw that consent at any time.

9. Privacy of Children and Minors

The kkff platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor is using our platform, we will immediately close the relevant account and permanently delete all their information.

If you believe that a minor has accessed our platform, please notify our support team immediately.

10. International Data Transfers

kkff primarily serves users in Bangladesh. However, our servers or technology partners may be located in other countries. In such cases, we ensure that all data is transferred securely and that international data protection standards are upheld.

For data transfers to third countries, we put in place appropriate contractual safeguards to maintain the security of your information.

11. Policy Changes and Updates

kkff may update this Privacy Policy from time to time. Changes may be made in the following circumstances:

• When new services or features are added
• When applicable laws or regulations change
• When there are changes to our data processing practices
• For user feedback or security improvements

For any significant changes, we will send a notification to your registered email address and update the date on this page. Continued use of the platform after a change has been made will be considered your acceptance of the new policy.

12. Contact and Complaints

If you have any questions, concerns, or complaints regarding your privacy, please contact us. Our 24/7 Bengali support team is always ready to resolve your issues.

We take every complaint seriously and will do our best to resolve your issue as quickly as possible. kkff is always committed to protecting your privacy and data.